Refund Policy

Livingpe Refund Policy

At Livingpe, we strive to ensure that our users have a positive and fulfilling experience in their quest for meaningful connections. To provide clarity and transparency, we have outlined our refund policy below:

1. Refund Eligibility:

• Refunds are only applicable for subscriptions that have not been activated.

• If you have not utilized any premium features or benefits associated with your subscription, you may be eligible for a refund.

2. Refund Process:

• To request a refund, please contact our customer support team through the app or our official support channels.

• Refund requests will be processed in a timely manner, and we aim to provide resolution within a reasonable period.

3. No Refunds After Activation:

• Once a subscription plan has been activated, no refunds will be issued.

• Activation occurs when a user accesses premium features associated with their subscription, such as enhanced messaging, advanced matching algorithms, or other premium functionalities.

4. Cancelation and Future Charges :

• You can cancel your subscription at any time to avoid future charges.

• Future charges will not be refunded once a new billing cycle has commenced.

5. Special Cases:

• Exceptions to the refund policy may be considered in special cases, such as technical issues preventing the use of premium features. Each case will be reviewed individually.

6. Continuous Improvement:

• We value user feedback and are committed to continuous improvement. If you have concerns or suggestions regarding your experience, please reach out to our customer support team.

Note:

Livingpe reserves the right to update or modify the refund policy at its discretion. Any changes to the policy will be communicated to users in a transparent manner.

Thank you for choosing Livingpe. We appreciate your understanding of our refund policy as we work to provide you with the best possible experience in your journey to meaningful connections.